Terms & Conditions
Last updated: 2 August 2025
IMPORTANT: Whether accessing via the waitlist, buying a Course, or participating in coaching, you must read and agree to the provisions below. If you do not agree, please do not use this Site or purchase any services.
1. Introduction
The Automation Edit Ltd (“we”, “us”, “our”) operates theautomationedit.com (the “Site”) and the associated digital course (the “Course”) and coaching services (the “Coaching”). Your use of the Site, including purchases or communications, is governed by these Terms.
2. Definitions
Course: Online training modules accessible via the Site.
Coaching: One-on-one paid coaching delivered via Zoom or Google Meets.
User: Anyone who visits the Site, signs up, or purchases Course or Coaching.
Consumer Guarantees Act 1993 (CGA): New Zealand law protecting consumers’ rights and preventing businesses from limiting those statutory rights.
3. Acceptance & Eligibility
You must be 18+ to create an account, participate, or purchase.
Joining the waitlist imposes no payment or contract obligation. No contract is formed until payment is accepted.
4. Access & Accounts
Once your payment is accepted, you receive a user account.
You must keep your username and password confidential and safe.
Only one account per person; sharing may result in access suspension.
5. Refund & Cancellation Policy
5.1 Course: 30-Day Unconditional Money-Back Guarantee
If you purchase a Course, you may request a full refund — no questions asked — within 30 calendar days from the date of purchase. To request a refund, contact us in writing at support@theautomationedit.com with your name and order details. After the 30-day period, no refunds will be issued.
5.2 Coaching (1:1 Sessions): No Refunds
All Coaching purchases are final sale. No refunds will be issued under any circumstances, including withdrawal or scheduling changes.
Unused coaching sessions must be used within 12 months of purchase or are forfeited. This reflects standard practice where coaching services are non-refundable in the absence of statutory consumer guarantees.
Statutory Consumer Guarantees Reminder (CGA)
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993, including the right to a refund or remedy if Course or Coaching suffers a “major failure” (such as lack of due care and skill, or serious non‑fitness for purpose). Any no‑refund clause does not override statutory rights.
6. Intellectual Property
All materials provided as part of the Course or Coaching remain our intellectual property or that of our licensors.
You are granted a non-transferable, personal, non-commercial licence to use the materials for your own learning/business.
You may not copy, reproduce, share, publish, or create derivative materials without our prior written consent.
7. Permitted Use & Conduct
You may use Course content solely for personal or business learning.
Prohibited: Sharing or distributing materials, copying to compete with us, downloading for redistribution, or using materials for automated bulk uploads.
Breach may result in immediate access revocation without refund.
8. User Content
Feedback, comments, or testimonials you submit may be used (text or shortened) in marketing with a perpetual, royalty-free licence granted to us.
We’re not liable for third-party claims arising from user content.
9. Third-Party Links & Resources
The Course may reference or link to external tools, websites, or resources not under our control. Accessing them is at your discretion—we’re not liable for their content or accuracy.
10. Disclaimer of warranties
All Services are provided “as is” and “as available”, without warranties of any kind. Content may contain errors or omissions; use the materials at your own risk. Educational content is not professional (legal, medical, financial) advice. Make independent decisions accordingly.
11. Limitation of liability
To the fullest extent permitted by law, our total liability is limited as follows:
We may refund your fees if Course access has not yet begun.
We may fulfil your statutory rights under the CGA.
In any event, we are not liable for any indirect, incidental, or consequential losses (e.g. lost profits, revenue, data), even if we’ve been advised such damages may arise.
12. Indemnification
You agree to indemnify The Automation Edit Ltd and associated parties (directors, agents, etc.) from any claims, costs, or liabilities arising from your breach of these Terms or misuse of our Services.
13. Termination
You may stop using the Site or Services at any time by ceasing access.
We reserve the right to suspend or terminate your access immediately—without refund—for breaches of these Terms.
14. Changes to Terms
We may revise these Terms at any time by updating this page. Your continued use after such updates constitutes acceptance of the revised Terms.
15. Governing Law & Dispute Resolution
These Terms and any disputes shall be governed by the laws of New Zealand. You agree to submit to the exclusive jurisdiction of New Zealand courts. Consumer complaints may also be directed to the Disputes Tribunal or Commerce Commission.
16. Your Consumer Rights
Under the Consumer Guarantees Act 1993, if the Course or Coaching is faulty or not delivered with due care and skill, you are entitled to seek remedies like refund, repair, or compensation. These rights are not waived by any refund policy.
17. Contact Information
Questions about these Terms should be directed to:
support@theautomationedit.com
Registered contact address (no public access):
Auckland 1071, New Zealand